Frequently Asked Questions
Everything you need to know about our science-inspired home goods and stationery.
What makes your glassware and home products unique?
Our products are designed at the intersection of science and art. Each piece of glassware is made from high-quality borosilicate glass and features hand-drawn scientific illustrations, making them both durable for daily use and intellectually stimulating.
How long will it take for my order to ship?
Most orders are processed within 1-3 business days. Once shipped, domestic orders typically arrive within 3-7 business days depending on your location and the shipping method selected at checkout.
Are your mugs and glasses dishwasher and microwave safe?
Yes, our ceramic mugs and borosilicate glassware are designed to be both dishwasher and microwave safe. However, to preserve the longevity of the detailed scientific prints, we recommend top-rack washing.
What is your return policy for home decor items?
We want you to love your gear. If you are not satisfied, we accept returns of unused and unwashed items in their original packaging within 30 days of delivery. Please note that shipping costs for returns are the responsibility of the customer unless the item arrived damaged.
Do you offer international shipping?
Yes, we ship our science-themed goods worldwide. International shipping rates and delivery times vary by country and are calculated at checkout. Please be aware that international orders may be subject to local customs duties and taxes.
What should I do if my order arrives damaged?
Since we ship fragile items like laboratory-grade glassware, accidents can happen. If your order arrives broken, please email us a photo of the damaged item and the packaging within 48 hours of receipt, and we will send a replacement immediately.